Frequently asked questions.

After PayPal confirms your payment, we send an access email to the address you used at checkout, usually within a few minutes. The email contains a private link that unlocks the full guide in your browser. If it does not arrive, check your spam folder or contact us and we will resend it.

Any modern phone, tablet, or computer with a web browser. The guide is a website, not an app, so there is nothing to install — and your purchase also includes a full offline edition that works with no internet (see "Does the guide work offline?"). Perfect for flights and trains.

Absolutely. Beyond printable cards, the complete guide — every chapter plus 20+ tools — ships as a full offline web app. Open chinatripplans.com/offline, add it to your home screen, and it works without signal. (A couple of live-data tools still need a connection the first time they load.)

You are purchasing the edition current at the time of order. While this edition does not include free lifetime updates, each version is meticulously updated prior to release to ensure all 2026 policies, app setups, and transit info are 100% accurate for your trip.

Start with China Travel Essentials 2026. It covers everything a first-time visitor needs: visas, payments, arrival, transport, and day-to-day survival. City guides are useful if you are spending several days in one place.

We offer a 7-day satisfaction guarantee. If the guide is not what you expected, or you cannot access it, email support@chinatripplans.com within 7 days and we will refund you. Full details are in our Digital Product Policy.