Save 110 (police), 120 (ambulance), 119 (fire), and your embassy’s number in your phone before you fly. The 24/7 tourist hotline 12301 handles English for trip-related issues, and major hospitals have international wings.
1 Key numbers
| Service | Number | Notes |
|---|---|---|
| Police | 110 | All emergencies; English operator limited but available in big cities |
| Ambulance | 120 | Medical emergencies |
| Fire | 119 | Fires and rescues |
| Traffic accident | 122 | Road incidents |
| Consumer / gov hotline | 12345 | General help, complaints, tourist issues |
| Tourism hotline | 12345 | Now routed through 12345 |
2 Your embassy
Know your nearest embassy or consulate and save its number. They can help with lost passports, arrests and emergencies — not with fines or disputes. Program it before you travel.
3 On the ground
- Keep a paper copy of your passport separate from the original.
- Hotels can call for you if language is a barrier.
- For non-urgent help, the Emergency Cards and Taxi Cards tools show useful phrases to show staff.
4 Quick tips
- Add 110 / 120 / 119 to your contacts with country code context.
- Save a photo of your passport and visa separately from the phone.
- Note your embassy number before you fly.
In a real emergency, call 110 (police) or 120 (ambulance) first — responders are used to foreigners and will find help.