China is safer than most Western countries for tourists — violent crime is rare and you can walk anywhere in any major city at 2am. The real risks are traffic (look right, not left), tap water (never drink it), and untreated food allergies — carry an Allergy Card.

120Ambulance, free from any phone
110Police / public safety
119Fire
5–15min for an ambulance to arrive

1 Emergency Numbers — Save These

One-line takeaway: 120 for ambulance and poison control, 110 for police, 119 for fire.

You can call 120 from a Chinese payphone without a SIM card or money.

Just dial and speak. Poison control is handled on 120 as well, combined with the ambulance line.

2 Everyday Safety: Water, Valuables, Scams

One-line takeaway: never drink the tap water, keep your passport secure, and know the three scams that target tourists.

Stay hydrated — but with bottled water. Tap water is not drinkable anywhere in China.

Keep your passport safe.

It is your only legal ID in China: hotels need it to check you in, and police can ask for it. Lock the original in the hotel safe when you don’t need it, carry a photocopy or a phone photo for daily use, and take it with you when you fly, take a long-distance train, or visit a bank.

Scam How it starts What it costs you How to shut it down
Tea house scamFriendly students or a young couple invite you to a “traditional tea ceremony” near a tourist street.A bill of hundreds or thousands of RMB for a few cups of tea.Decline invitations from strangers to a specific venue. Choose the place yourself, and check the price before you sit down.
Art gallery / student exhibitionSomeone practising English walks you to a “graduation art exhibition”.Heavy pressure to buy mass-produced paintings at inflated prices.Don’t follow strangers to a gallery. Walk away — there is no obligation to buy.
Taxi scamA driver touting outside the airport, train station or a landmark, refusing the meter or offering a flat “special price”.Several times the correct fare, or a detour to a shop.Use the official taxi rank or DiDi. Insist on the meter (打表), and pay by app so the route and price are recorded.
Fake charity / signature collectorA person with a clipboard asks you to sign a petition for a deaf or disabled charity.An aggressive demand for a “donation” once you have signed.Don’t sign anything on the street. Keep walking and say 不要 (bù yào).

3 Which Kind of Hospital?

One-line takeaway: international hospitals for comfort and English, public hospitals for price and specialists, pharmacies and clinics for small stuff.

International / Private Public hospitals Clinics / Pharmacies
Best forTourists with travel insuranceMost common option, affordable but challenging for foreignersMinor issues: headaches, colds, stomach problems
EnglishStaff speaks EnglishStaff rarely speaks English; requires translation helpLimited
Cost of consultationExpensive: 500–2000 RMBCheap: 100–500 RMBCheap: 50–150 RMB
WaitingNo waiting timeVery crowded, long waitsQuick — in and out in 30 mins, no appointment needed
FacilitiesModern, Western standards; accept international insurance and credit cardsChinese-focused equipment and methodsLimited services — diagnosis only, not procedures

4 International Hospitals Directory

One-line takeaway: these hospitals have English-speaking staff and international standards — save the number for your city now.

Hospital Phone English Specialties Est. consultation cost
Huashan Hospital (West Campus) 华山医院西院021-6437-0045YesGeneral, Emergencyup to 1000 RMB
Shanghai United Family Hospital 联合医院021-5879-9999YesAll services, 24-hour ERup to 2000 RMB
Beijing United Family Hospital 北京和睦家医院010-5927-7000YesAll services, high-endup to 3500 RMB
Beijing International SOS Clinic 国际SOS医疗010-6465-1102YesEmergency, Evacuationup to 3000 RMB
Shenzhen Luohu Hospital 罗湖医院0755-2523-8888LimitedGeneralup to 700 RMB
West China Hospital 华西医院028-8555-1331YesAll services, teaching hospitalup to 600 RMB

5 Pharmacies & Medication

One-line takeaway: Chinese pharmacies are everywhere, surprisingly helpful, and cost 20–100 RMB for common medicines.

1

Find 药店

Look for 药店 (yào diàn) — pharmacy signs are green with a white cross.

2

Describe the symptom

Tell them your symptom, using Google Translate if needed.

3

Take the recommendation

They’ll recommend an over-the-counter medication. Many common Western medications are available (ibuprofen, antihistamines).

4

Pay

Usually 20–100 RMB for common medicines.

Need Ask for Chinese
Cold / FluLianhuaqingwen — very popular, effective莲花清瘟
Headache / PainIbuprofen — available everywhere布洛芬
StomachMontmorillonite — the Chinese version of Imodium蒙脱石
Acid refluxOmeprazole — available OTC奥美拉唑
AllergyLoratadine — OTC antihistamine氯雷他定
Pro tip: take screenshots of common medication names in Chinese before your trip, or ask your hotel concierge to write them down.

6 If You Get Sick or Injured

One-line takeaway: match the severity to the venue — pharmacy, international hospital, or 120.

Severity What to do Cost
Minor: headache, cold, stomach troubleGo to a nearby pharmacy or clinic, use Google Translate to describe symptoms, get medication and rest at your hotel.50–200 RMB
Moderate: fever, persistent pain, suspected infectionGo to an international hospital or clinic, call ahead if possible (hotel reception can help), bring your travel insurance card, and have them write a detailed report for your home doctor.500–1500 RMB
Emergency: chest pain, severe injury, difficulty breathingCall 120 immediately, tell them your location (hotel name), stay calm — the ambulance arrives in 5–15 minutes. You’ll be taken to the nearest hospital, usually public. Contact your insurance and embassy immediately.Varies widely, could be 5000+ RMB
Essential medical phrases: I’m sick — 我生病了 (Wǒ shēngbìng le) · I need a doctor — 我需要医生 (Wǒ xūyào yīshēng) · It hurts — 这很疼 (Zhè hěn téng) · Headache — 头痛 (Tóu téng) · Fever — 发烧 (Fāshāo) · Nausea — 恶心 (Ěxin) · Cough — 咳嗽 (Késou).

7 Inside the Hospital, Step by Step

One-line takeaway: Chinese hospitals work very differently from Western ones — you register, queue, see the doctor, then pay before anything happens.

1

Registration (挂号 guàhào)

Go to the registration desk (挂号处) and name the department you need: 内科 = Internal Medicine, 外科 = Surgery, 急诊 = Emergency. Pay the registration fee (¥10–50 at public hospitals, ¥200–800 at international clinics) and take your slip with a queue number.

2

Wait for your number

Watch the electronic display boards. Waits run 30 minutes to 3 hours at public hospitals, 15–30 minutes at international clinics. Go before 9 AM for shorter waits.

3

Consultation (看诊)

Typically 5–10 minutes at public hospitals (doctors see 60–80 patients a day), 15–30 minutes at international hospitals. Prescriptions are written on a computer and printed for you.

4

Pay (缴费)

Take the printed prescription to the payment window (缴费处). Pay via Alipay, WeChat Pay or cash. KEEP ALL RECEIPTS for insurance claims.

5

Lab tests / imaging

If ordered, go to 化验室 (Lab) or 放射科 (Radiology). Results are usually ready in 1–3 hours, then return to the doctor.

6

Pick up medicine (取药)

Take your paid prescription to the pharmacy window (取药处) inside the hospital. Ask the pharmacist to write the dosage in numbers, for example “2 pills × 3 times/day”, if you can’t read Chinese.

Public vs International Hospitals

Feature Public Hospital (公立医院) International Clinic (国际诊所)
Cost¥50–500¥800–5000
EnglishRareYes
Wait time1–3 hours15–30 min
QualityGood — top hospitals are world-classGood
InsurancePay first, claim laterOften direct billing
Best forSerious issues, specialistsRoutine visits, comfort

8 Costs, Insurance & Prevention

One-line takeaway: travel insurance is essential — hospitalisation alone can run 5000–50000 RMB per day.

Service Cost without insurance
Doctor visit100–2000 RMB
Lab tests200–1000 RMB
X-rays150–500 RMB
Medications50–500 RMB
Hospitalization5000–50000 RMB per day

With travel insurance, most costs are covered or reimbursable. Always keep receipts and medical reports.

Insurance reimbursement checklist: all payment receipts (发票 fāpiào) as originals, not copies · the doctor’s diagnosis report (诊断书) · medical records (病历) · prescription copies · lab test results · photos of all documents as backup. Ask the hospital for an English summary of your diagnosis — most international departments can provide this.

Prevention is better than cure

Before you leave While you’re there
Get travel insuranceStay hydrated — drink bottled water
Bring a basic first-aid kit (bandages, pain relievers, antacids)Wash your hands frequently
Get vaccinated (check requirements for your destination)Avoid street food if your stomach is sensitive
Keep medication you take at home in its original containersCarry an allergy card if you have severe allergies

You’re prepared for health emergencies.

You know the emergency numbers, you understand hospital types, and you’re ready to handle medical situations. Hopefully you won’t need this, but now you’re covered.

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Fact-checked for 2026 Last updated July 2026 Written by expats in China